Privacy Policy
At Rise metrics, we respect and are committed to protecting the privacy of our clients, website visitors, and any users who engage with us. This Privacy Policy describes how we collect, use, and protect information that identifies you as an individual or relates to your use of our website and services.
1. Information We Gather
We may gather and process various types of information depending on your interest with our services:
1.1 Personal Information
When you contact us, sign up for a newsletter, or engage with our services, we may asked you for personal information such as:
- Name
- Email address
- Phone number
- Billing and payment details (for our services)
- Company name and job title
- Any other information you choose to provide
1.2 Non-Personal Information
We may automatically collect non-personal information about your interest with our website through cookies, such as:
- IP address
- Browser type and version
- Device information
- Geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring URL
1.3 Cookie Data
Cookies are small files stored on your device that help us enhance your experience. You can adjust cookie settings in your browser at any time, but please note that disabling cookies may limit your access to certain features.
2. How We Use Your Information
We use your information for various purposes, including but not limited to:
- Providing Services: To deliver our digital marketing services and fulfill contractual obligations.
- Communication: To respond to your inquiries, communicate updates, and provide support.
- Marketing: To send you information about our services, newsletters, promotions, and other updates (you may opt out at any time).
- Improving Our Website and Services: To analyze and improve our website’s performance and user experience.
- Billing and Payments: To process payments for services and send invoices.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may engage trusted third-party service providers (such as payment processors, email marketing services, or analytics tools) to assist us in delivering our services.
- Legal Requirements: If required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we will securely delete or anonymize it.
5. Security
We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, or destruction. While we strive to keep your information secure, no system is entirely foolproof, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Rectification: You have the right to access and correct any inaccuracies in your personal information.
- Deletion: You may request the deletion of your personal data, subject to our retention obligations.
- Opt-Out: You may unsubscribe from marketing communications by following the instructions in each email or contacting us directly.
- Restrict Processing: In some cases, you may have the right to restrict or object to our processing of your data.
To exercise any of these rights, please contact us at info@therisemetrics.com.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete such information promptly.
9. International Data Transfers
If you are accessing our services from outside the country where we are based, your information may be transferred across borders to our servers or authorized service providers. By using our services, your consent to such international transfers, subject to applicable data protection laws.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the latest version on our website, and any significant changes will be communicated to you. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
📧 Email: info@therisemetrics.com
📞 Phone:+971 50 920 6355
📍 Address:1st Floor, Room 103 Al Safia St - Al Majaz 3 - Al Majaz - Sharjah - United Arab Emirates
