Terms & Conditions
These Terms and Conditions (“Terms”) outline the rules and regulations for using Risemetrics website and services. By accessing our website or engaging our services, you agree to abide by these Terms.
Please read them carefully.
1. Acceptance of Terms
By accessing and using our website, products, or services, you accept these Terms in full. If you disagree with any part of these Terms, please do not use our services or website.
2. Services
Risemetrics provides digital marketing services, including SEO, PPC, content marketing, social media management, email marketing, and web design. The scope of work and deliverables will be defined in a written agreement with each client.
3. Client Responsibilities
As a client, you agree to:
- Provide necessary information and materials for us to deliver services effectively.
- Grant us access to any digital platforms or tools required for the services.
- Review and approve deliverables in a timely manner to keep the project on schedule.
- Comply with all applicable laws and regulations related to your use of our services.
4. Payments and Billing
All fees for our services will be detailed in a service agreement or invoice provided to the client. By signing a service agreement, you agree to the specified payment terms, including:
- Payment Schedule: Fees may be due upfront, on a milestone basis, or periodically as agreed.
- Late Fees: Late payments may suffer additional charges, and services may be paused until payment is received.
Refunds: Payments are non-refundable unless otherwise specified in writing.
5. Intellectual Property
5.1 Ownership of Work
All materials created specifically for you as part of our services become your property upon full payment, unless otherwise agreed upon. However, we retain the right to showcase non-confidential project work as part of our portfolio.
5.2 License to Use
By using our services, you grant us a limited, non-exclusive, royalty-free license to use your name, logo, and approved materials for marketing and promotional purposes.
5.3 Third-Party Content
We may use licensed third-party tools, plugins, or content for your project. You are responsible for abiding by the license terms of any third-party content incorporated into your project.
6. Confidentiality
We agree to keep confidential any proprietary information you provide and to use it solely for the purpose of delivering agreed-upon services. We will not disclose your confidential information to third parties without your consent unless required by law.
7. Limitation of Liability
To the fullest extent permitted by law, Risemetrics shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from the use or inability to use our services or website, even if advised of the possibility of such damages.
We do not guarantee any specific results, such as increased traffic, revenue, or social media engagement, as these are influenced by factors beyond our control.
8. Termination
We reserve the right to terminate our agreement with you if:
- You breach any of the Terms specified herein.
- Payment obligations are not met in a timely manner.
- You engage in activities that harm our reputation or violate applicable laws.
Upon termination, all outstanding fees become immediately due, and access to deliverables may be suspended.
9. Dispute Resolution
In the event of a dispute, we encourage both parties to first attempt to resolve it amicably through direct communication. If the issue cannot be resolved, it may be submitted to mediation or arbitration in United State of America.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services or website after changes have been posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of United State of America. You agree to submit to the jurisdiction of the courts in United State of America for any disputes or claims.
11. Contact Us
If you have any questions or concerns regarding these Terms, please contact us:
📧 Email: info@therisemetrics.com
📞 Phone:+971 50 920 6355
📍 Address:1st Floor, Room 103 Al Safia St - Al Majaz 3 - Al Majaz - Sharjah - United Arab Emirates
By engaging our services or using our website, you confirm that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Risemetrics.
